The Virtual Autopsy Table from NorrköpingsVisualiseringscenter on Vimeo.
There’s no doubt about it: Microsoft Surface-type computing interfaces are compelling. The idea of taking graphics and data and then moving them, bumping them, merging them — it’s a way of interacting with computers that we have only been able to picture in movies.
But so far, we’ve mostly [...]

Jeffry Pilcher, editor of The Financial Brand, an online journal that covers financial services branding and marketing topics, recently interviewed John Ryan President Nancy Radermecher about the role of digital signage in bank marketing.
Read the interview

If you’re new to The Financial Brand, here are some recent articles that give you a sense for the depth [...]

In case you missed the recent webinar, “Digital Signage in Retail Financial Services,” we have produced a book with highlights and quotes from the panel discussion. Just click below for your own copy.

En español

English – A4 format

English – Letter format

Slides
Below are the slides presented by Bob Steele, vice chairman of John Ryan, as well as [...]

Digital Signage in Retail Financial Services: What John Ryan’s European Survey Means for Your Bank
View more documents from John Ryan.

Yesterday, we hosted the webinar, “Digital Signage in Retail Financial Services: What John Ryan’s European Survey Means for Your Bank.” Hosted by Bob Steele, John Ryan’s Vice Chariman, the webinar featured retail luminary Paco Underhill and [...]

Will the U.S. have fewer or more bank branches in the future? The great debate over the future of branches is far from over. As Katie Kuehner-Hebert points out in the American Banker article “More or Less: Branches’ Role After the Meltdown” (reg. req’d):
The predictions vary widely — from roughly 10,000 closings to more than [...]

This article, by Vilasini Krishnan, was originally published in the June/July 2008 issue of Asian Banking & Finance.

Clicks are replacing bricks. The post dot com boom era is seeing a paradigm shift and financial transactions are no longer confined
to branch counters but have been extended to ATMs, computer screens and telephones.
In order to remain competitive, [...]

This article is an excerpt from John Ryan’s upcoming “Bank Marketer’s Guide to Digital Signage.”

Why digital signage?
In a word, it’s about communication. Digital signage provides banks with a way to communicate with customers with more frequency, relevance and efficiency than ever before.
Don’t panic…it’s only marketing!
For bank marketers who have worked primarily with traditional media, [...]

In a recent study for a major North American bank, we interviewed both customers and branch staff to find out what, in their opinion, could be done to improve the bank.
Staff suggestions on how to improve sales effectiveness:

“Digital screens with bank messages on them.”
“Better product information — closer to customers.”
“Reduce clutter — customers feel overwhelmed.”
“Cater [...]

Great rate. But these posters are worthless the minute rate changes.*
1. Breadth and depth of shelf space
Need a new message? Need 100 new messages? No problem. Digital media (a.k.a. digital signage) offers virtually unlimited shelf space. That means more messages per customer visit and a greater ability to tell a story (e.g., how’s your bank [...]

The Future of Branches – Jeffry Pilcher hits it out the park with this slide show, which is filled with lots of eye and mind candy. Rather than calling for futuristic branch design or technology for it’s own sake, the presentation implores banks and credit unions to change their idea of how a branch should [...]