Posts Tagged ‘PR’

Bank mishap highlights importance of employee communications

Posted by dball on June 23rd, 2009 under Blogging, Employee communications, Retail Banking, retailing Tags: , , , , , , , , ,  •  11 Comments

It seems that the Internet is constantly abuzz with tales of coporate woe and shame. Take Dominos Pizza, which was recently blindsided by a handful of employees who recorded themselves as they violated practically all known health codes — and then posted the videos to YouTube. Dominos’ hamfisted response to the social media storm that [...]

Getting the message out…and “in”

Posted by dball on March 20th, 2009 under Marketing, Retail Banking, economy Tags: , , , ,  •  2 Comments

Jeffry Pilcher at The Financial Brand has a brilliant post, “PR now completely overshadows ads in financial crisis,” which is highly recommended. It focuses on the need for big banks to avoid the temptation to advertise as they try to regain credibility in the eyes of the public. Instead, the post argues, banks should try [...]