Posts Tagged ‘NYT’

Banks, welcome to the “assorted services” category

Posted by dball on August 19th, 2009 under Retail Banking, customer experience Tags: , ,  •  2 Comments

NYT has an amazing interactive graphic showing the results of the American Time Use Survey. The good news for bank marketers is that you can see the ebbs and flows of how customers spend their time.
The bad news: Americans spend on average no more than 6 minutes per day doing “assorted services,” a category that [...]