Posts Tagged ‘big-box’

When big and impersonal feels just right

Posted by dball on July 27th, 2009 under Marketing, customer experience, retailing Tags: , , , ,  •  1 Comment

If you are introverted, shy or self-conscious (or know someone who is), then you can probably relate to Rob Horning’s comments in a recent blog post:
“I just started to ride my old bike…and..realized that I need a few things for riding in New York City—mainly a helmet and new handle grips. Even though there is [...]

Recycled retail

Posted by dball on June 17th, 2009 under retailing Tags: , ,  •  No Comments

As the economy shrinks and consumerism (momentarily?) wanes, many communities — particularly in the U.S. — are left wondering: What ever to do with those tired old malls and empty big box retail stores?
Rob Walker, in his recent Consumed column in the New York Times Magazine takes on this question. (In fact, the entire issue, [...]