It seems that the Internet is constantly abuzz with tales of coporate woe and shame. Take Dominos Pizza, which was recently blindsided by a handful of employees who recorded themselves as they violated practically all known health codes — and then posted the videos to YouTube. Dominos’ hamfisted response to the social media storm that [...]

If you’re a blogger on digital signage, financial services or marketing topics, or if you’re an avid Twitter user with an interest in those subjects, please consider livetweeting or blogging our upcoming webinar, “Digital Signage in Retail Financial Services: What John Ryan’s European Survey Means for Your Bank.”
As as a token of thanks for helping [...]

Next time you consider using focus groups to determine what new services or products your customers want, consider first the case of Howard Moskowitz.
As best-selling author Malcolm Gladwell explains in his TED Talk below, Moskowitz revolutionized the U.S. food industry in the 1970s by studying consumers’ reactions to 45 different styles of spaghetti sauce. What [...]

Much has written about the marketing potential of social media (Twitter, Facebook, social networks, etc.) and the Web in general. That’s all great if you’re an online marketer. But what good does it do you if you’re marketing to customers offline or in the branch?
Even if you don’t market on the Web, you can use [...]

It just so happens that Kevin Hoffberg, a consultant who has blogged for years on all matters of business and executive decision-making, is also covering the BAI Retail Delivery Conference & Expo in Orlando.
Kevin has posted a pretty thorough synopsis of the roundtable discussion with George Stephanopolous, Tucker Carlson and Katty Kay.
Come to think of [...]

Welcome to the John Ryan blog. We’re launching our blog with a bang. Specifically, we’ll be at the BAI Retail Delivery Conference and Expo in Orlando, Florida, this week and we’ll be documenting the whole affair. Starting Tuesday morning, check back for:

Video interviews with journalists, executives, bloggers and conference-goers. We’ll be asking them about the [...]