Archive for June, 2009

Webinar recap

Posted by dball on June 30th, 2009 under Content management, Digital Signage, Marketing, Merchandising, Retail Banking, Software, retailing Tags: , , , , , , ,  •  No Comments

Digital Signage in Retail Financial Services: What John Ryan’s European Survey Means for Your Bank
View more documents from John Ryan.

Yesterday, we hosted the webinar, “Digital Signage in Retail Financial Services: What John Ryan’s European Survey Means for Your Bank.” Hosted by Bob Steele, John Ryan’s Vice Chariman, the webinar featured retail luminary Paco Underhill and [...]

Credit card nostalgia

Posted by dball on June 25th, 2009 under Uncategorized  •  1 Comment

Remember when credit cards were paper? Or when Carl Malden was the spokesman for American Express? Then you might enjoy “Plastic Flashback: A visual history of the credit card” on Slate’s Big Money blog.
Do you have any old credit cards? It turns out they are highly collectible. A first-generation, paper American Express card can [...]

Bank mishap highlights importance of employee communications

Posted by dball on June 23rd, 2009 under Blogging, Employee communications, Retail Banking, retailing Tags: , , , , , , , , ,  •  11 Comments

It seems that the Internet is constantly abuzz with tales of coporate woe and shame. Take Dominos Pizza, which was recently blindsided by a handful of employees who recorded themselves as they violated practically all known health codes — and then posted the videos to YouTube. Dominos’ hamfisted response to the social media storm that [...]

Calling all livebloggers

Posted by dball on June 18th, 2009 under Blogging, Digital Signage, Retail Banking Tags: , , ,  •  No Comments

If you’re a blogger on digital signage, financial services or marketing topics, or if you’re an avid Twitter user with an interest in those subjects, please consider livetweeting or blogging our upcoming webinar, “Digital Signage in Retail Financial Services: What John Ryan’s European Survey Means for Your Bank.”
As as a token of thanks for helping [...]

Recycled retail

Posted by dball on June 17th, 2009 under retailing Tags: , ,  •  No Comments

As the economy shrinks and consumerism (momentarily?) wanes, many communities — particularly in the U.S. — are left wondering: What ever to do with those tired old malls and empty big box retail stores?
Rob Walker, in his recent Consumed column in the New York Times Magazine takes on this question. (In fact, the entire issue, [...]

Paco Underhill on digital signage

Posted by dball on June 15th, 2009 under Content management, Digital Signage, Marketing, Merchandising, Software Tags: , ,  •  No Comments

A number of bloggers and tweeters gave high marks for Paco Underhill’s keynote address at the 2009 Digital Signage Expo on Feb. 26. He also gave DSE an exclusive interview on the subject of retail marketing and the role of digital signage. Below are some highlights:
“Part of what is interesting for us is recognizing that [...]

John Ryan to host digital signage webinar featuring retail guru Paco Underhill and former Wal-Mart exec Mike Hiatt

Posted by dball on June 12th, 2009 under Digital Signage, Marketing, Merchandising, Retail Banking Tags: , , , , , , , , ,  •  2 Comments

Monday, June 29
10 to 11 a.m. (EST)
Register now
How quickly are banks adopting digital signage? What obstacles are they encountering? What can we learn from banks who have already pioneered this emerging medium?
Join us for “Digital Signage in Retail Financial Services: What John Ryan’s European Survey Means for Your Bank,” a free webinar that explores these [...]

On Achieving a Responsive and Resilient Reputation

Posted by cdorr on June 10th, 2009 under Marketing, Merchandising, Retail Banking Tags: , , ,  •  No Comments

This month the McKinsey Quarterly provides a comprehensive look at Rebuilding Corporate Reputations. Today, public perceptions are molded by the swift far reaching strokes of a vast array of media, bloggers, NGOs, and other influencers, and as a result, “now more than ever, it will be action—not spin—that builds strong reputations.”  It is no surprise [...]

Going back to the neighborhood

Posted by dball on June 8th, 2009 under Content management, Marketing, Retail Banking Tags: , , , , ,  •  3 Comments

Will the U.S. have fewer or more bank branches in the future? The great debate over the future of branches is far from over. As Katie Kuehner-Hebert points out in the American Banker article “More or Less: Branches’ Role After the Meltdown” (reg. req’d):
The predictions vary widely — from roughly 10,000 closings to more than [...]

Prompting interactivity

Posted by dball on June 4th, 2009 under Content management, Digital Signage, Marketing, Merchandising, Software, economy  •  No Comments

In his Consumed column in the New York Times magazine, Rob Walker describes Plinky, a web site designed to prompt bloggers who are having trouble thinking of what to say. As he puts it:
“You have the technology. The only thing the technology cannot do is solve this problem: What if you don’t really have anything [...]