Archive for December, 2008

How to compete against non-traditional banks

Posted by dball on December 1st, 2008 under Marketing, Retail Banking Tags: , , , , ,  •  1 Comment

A number of non-traditional banks made a showing at the 2008 BAI Retail Delivery Conference & Expo in Orlando. One of the highlights of the show was a talk by Arkadi Kuhlman, Chairman, President and CEO of ING Direct USA, which some attendees found both inspiring and intimidating.
We asked Kevin Hoffberg, the head of U.S. [...]

What can Japanese banks learn from the U.S. credit crisis?

Posted by dball on December 1st, 2008 under BAI '08, Retail Banking Tags: , , , , , ,  •  No Comments

We asked James Eckenrode, the Tower Group’s Research Executive for Banking & Payments, what Japanese banks might be able to take away from the credit crisis in the United States. Watch his response below.